Contact Highland Dale
We're here to help. Whether you have questions about an online order, Highland cattle, our farm, or upcoming events, we'd love to hear from you.
Contact Highland Dale
We'd Love to Hear From You
Highland Dale is a family-operated Missouri farm dedicated to raising registered Highland cattle, creating thoughtfully curated farm-inspired products, and sharing the beauty of rural life through education, agritourism, and our online store.
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Providing exceptional customer service is important to us. If you have questions before or after your purchase, need assistance with an order, or would like additional information about our farm, we're happy to help.
Customer Support
Highland Dale is a working family farm in Missouri. Because we're often caring for livestock, working in the fields, fulfilling orders, or assisting visitors, we're not always available to answer messages immediately.
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The best way to reach us is by email.
Customer Support Email
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We make every effort to respond to customer inquiries within one business day, although response times may occasionally be longer during busy farming seasons, severe weather, holidays, or while we're attending farm events.
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If you're contacting us about an existing order, please include your order number and a brief description of your question so we can assist you as quickly as possible.
How Can We Help?
We're happy to assist with questions regarding:
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Online orders
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Shipping and delivery
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Returns and refunds
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Product recommendations
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Gift purchases
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Apparel sizing
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Coffee and specialty products
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Farm events
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Highland cattle
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Registered breeding stock
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Beef availability
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Wholesale opportunities
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Media inquiries
If you're unsure where your question belongs, simply send us a message and we'll make sure it reaches the right person.
Planning a Visit?
Interested in visiting Highland Dale?
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Depending on the season, we offer select farm experiences, educational opportunities, and special events.
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Please contact us before visiting so we can confirm availability and provide directions.
Highland Cattle Inquiries
If you're interested in learning more about our registered Highland cattle, breeding program, available cattle, or joining a waiting list, we'd be happy to answer your questions.
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Our breeding program emphasizes:
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Registered Highland cattle
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Pedigree research
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Genetic diversity
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Parentage verification
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Responsible breeding practices
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Education for new Highland owners
Online Store Support
Questions about an existing order?
When contacting us, please include:
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Your name
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Order number
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Product purchased
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A brief description of your question
Providing this information helps us respond more quickly.
Business Information
Business Name: Highland Dale
Website: www.highlanddale.life
Business Type: Family-owned farm, online retail store, and registered Highland cattle breeder
Location: Missouri, USA