Privacy Policy

Effective Date: July 2026

Your Privacy Matters

At Highland Dale, we respect your privacy and are committed to protecting the personal information you share with us. Whether you're shopping for farm-inspired gifts, joining our email list, inquiring about registered Highland cattle, or planning a visit to our Missouri farm, we believe you should know what information we collect, why we collect it, and how it is used.

This Privacy Policy explains how Highland Dale collects, uses, stores, and protects your personal information when you visit www.highlanddale.life.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect information that you voluntarily provide, including:

Name
Email address
Telephone number
Billing and shipping address
Order information
Payment information (processed securely through our payment providers)
Messages submitted through contact forms
Event registrations or waitlist requests
Product selections, including size, color, and personalization details, when applicable

We also collect certain technical information automatically to help us improve our website and protect against fraud. This may include:

IP address
Browser type
Device type
Operating system
Pages viewed
Time spent on our website
Referral source
General geographic location

How We Use Your Information

The information we collect helps us provide a better experience for our customers and visitors.

We may share information only with trusted service providers who help us operate our business, including:

Payment processors
Shipping carriers
Our print-on-demand fulfillment partner (Printful), who receives your name, shipping address, and order details solely to produce and ship your order
Email marketing providers
Website hosting services
Analytics providers
Fraud prevention services
Comply with legal obligations

These providers may access information only as necessary to perform services on our behalf and are required to safeguard your information. Your payment card details are never shared with our fulfillment partner — those are handled exclusively by our payment processor.

Advertising & Remarketing

We may use third-party advertising tools, such as Google Ads and Meta (Facebook/Instagram) pixels, to show you relevant ads on other websites and measure ad performance. These tools use cookies and similar technologies and may share limited data about your visit with the advertising platform. You can opt out of personalized advertising through your browser settings or the platform's own ad preferences (e.g., Google Ads Settings, Meta Ad Preferences).

Cookies & Website Analytics

Like many websites, Highland Dale uses cookies and similar technologies to improve website performance and understand how visitors use our site.

Cookies may help us:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Measure marketing effectiveness
Understand visitor behavior

You can manage or disable cookies through your web browser settings. Disabling cookies may affect certain website features.

Email Communications

If you choose to subscribe to our email list, we'll occasionally send updates about Highland Dale, new products, farm news, events, educational content, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

We never sell your email address to third parties.

How We Share Information

Highland Dale does not sell or rent your personal information.

We may share information only with trusted service providers who help us operate our business, including:

Payment processors
Shipping carriers
Email marketing providers
Website hosting services
Analytics providers
Fraud prevention services

These providers may access information only as necessary to perform services on our behalf and are required to safeguard your information.

We may also disclose information if required by law or to protect the rights, property, or safety of Highland Dale, our customers, or others.

Payment Security

Online payments are processed through secure third-party payment providers. Highland Dale does not store your complete credit card information on our website.

All transactions are protected using industry-standard encryption and secure payment technologies.

Your Privacy Choices

You may:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where permitted by law
Unsubscribe from marketing emails at any time

To submit a privacy request, please contact us using the information below.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws, including the right to know, access, correct, delete, or limit certain uses of personal information, subject to applicable legal exceptions.

Highland Dale does not sell personal information.

To exercise your privacy rights, please contact us.

Accessibility

Highland Dale is committed to providing an accessible website for all visitors. We continually work to improve accessibility and strive to follow recognized accessibility standards.

If you experience difficulty accessing any part of our website, please contact us so we can assist you and improve your experience.

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect.

While no website or internet transmission can be guaranteed completely secure, we continually work to protect customer information using appropriate security practices.

Privacy FAQ

Does Highland Dale share my information with the company that prints my order?
Yes. We share your name, shipping address, and order details (size, color, product) with our print-on-demand fulfillment partner, Printful, solely to produce and ship your order.

Your payment information is never shared with them.

Does Highland Dale sell my personal information?
No. We do not sell or rent personal information to anyone.

Can I request my data be deleted?
Yes, where permitted by law. Contact us at waitlist@highlanddale.life to submit a request.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, we'd be happy to help.

Highland Dale

PO Box 50
Hallsville, Missouri, USA

Email: waitlist@highlanddale.life

For additional information, please visit our:

Thank you for trusting Highland Dale. Protecting your privacy is an important part of providing a safe, transparent, and enjoyable experience for every visitor to our website.